A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Hirex Water Damage sends licensed technicians straight to your Romeo address with extraction equipment already loaded and running.
Hirex Water Damage started because homeowners in Romeo, MI kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Romeo roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Removal in Romeo isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Romeo, MI, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Romeo, MI warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Romeo property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Romeo call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Romeo jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Romeo team and get a straight answer on how urgent it is.
We size the Romeo response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Romeo rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Romeo homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
For commercial Romeo accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Romeo get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every Romeo drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside Romeo, MI means Romeo response times usually beat the national average by a wide margin.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider a Romeo job done, and getting there again is on us, not you.
Tell our Romeo dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
Our nearest available Romeo crew is dispatched immediately with truck-mount extraction gear on board.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
Every Romeo job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Romeo work order, not just in an ad. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside Romeo, MI, most Romeo calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Romeo job, not an add-on option.
Around-the-clock coverage in Romeo includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Romeo insurance claim.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Blackwater and sewage response is a core part of what our Romeo team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Romeo tech confirms it's safe.
Commercial response is a regular part of our Romeo work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Romeo home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in Romeo significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our Romeo crews cover that full radius.
Beyond Romeo itself, our coverage extends across nearby zip codes, with additional Romeo, MI crews available for large-scale or commercial losses. If your address falls inside or near Romeo, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Romeo, Romeo, MIOne call gets you a Romeo-based team, not a routed national queue.
Call +1-844-578-1604